At times when a user needs particular information, Inbox can assist the user by surfacing the needed details. Users can set reminders to surface important messages at a later time. Additionally, Inbox can retrieve updated information from the Internet, including real-time status of flights and package deliveries. The service highlights key details and important information in messages, such as flight itineraries, event information, and photos and documents.
Users can also manually group emails together in order to "teach" Inbox how the user works. For example, flight tickets, car rentals, and hotel reservations are grouped to "Travel", giving the user an easier overview of emails. It gathers email messages related to the same overall topic to an organized bundle with a title describing the bundle's content. Inbox by Gmail scans the user's incoming Gmail messages for information. Google discontinued the service in March 2019. Google noted in March 2016 that 10% of all replies on mobile originated from Inbox's Smart Reply feature. However, it also received criticism, particularly for a low density of information, algorithms that needed tweaking, and that the service required users to "give up the control" on organizing their own email, meaning that "Anyone who already has a system for organizing their emails will likely find themselves fighting Google's system". Its features were deemed helpful in finding the right messages, and one reviewer noted that the service "feels a lot like the future of email". At its launch, it was called "minimalist and lovely, full of layers and easy to navigate". Inbox by Gmail received generally positive reviews. Updates to the service enabled an undo send feature, a "Smart Reply" feature that automatically generates short reply examples for certain emails, integration with Google Calendar for event organization, previews of newsletters, and a "Save to Inbox" feature that lets users save links for later use.
Bundles gathered emails of the same topic together, highlights surface key details from messages, and reminders, assists, and snooze functionality enabled users to control when specific information appears. Inbox was shut down by Google on April 2, 2019.Īvailable on the web, and through mobile apps for Android and iOS, Inbox by Gmail aimed to improve email productivity and organization through several key features. Announced in limited invitation-only basis on October 22, 2014, it was officially released to the public on May 28, 2015. Inbox by Gmail was an email service developed by Google. October 22, 2014 7 years ago ( ) (invitation-only).
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